DIVERSITY MANAGEMENT
Diversity management refers to organisational actions that aim to promote greater inclusion of employees from different backgrounds into an organisation’s structure through specific policies and programs. Organisations are adopting diversity management strategies as a response to the growing diversity of the workforce around the world.
AUTOMOTIVE HOSPITALITY
Defining luxury through bespoke customer service; Guest Experience – Key Brand Differentiator; Automotive Hospitality; Conflict Management & Negotiation Skills; Making an impactful first impression; Enhanced Client Experience – Healthcare; Business Protocol – Kinesics & Proxemics; Understanding the customer behavior – luxury industry.
DIVERSITY MANAGEMENT
Defining luxury through bespoke customer service; Guest Experience – Key Brand Differentiator; Automotive Hospitality; Conflict Management & Negotiation Skills; Making an impactful first impression; Enhanced Client Experience – Healthcare; Business Protocol – Kinesics & Proxemics; Understanding the customer behavior – luxury industry.
AUTOMOTIVE HOSPITALITY
Defining luxury through bespoke customer service; Guest Experience – Key Brand Differentiator; Automotive Hospitality; Conflict Management & Negotiation Skills; Making an impactful first impression; Enhanced Client Experience – Healthcare; Business Protocol – Kinesics & Proxemics; Understanding the customer behavior – luxury industry.