Leaders today need to acquire a thorough understanding of their customer’s requirements as well as make an impact, in every interaction and presentation that they make. Every communication, whether virtual or in person is an opportunity to inform, to inspire, to win new business and to make a difference. These interventions provide a toolbox of skills for effectively and efficiently handling all types of client interactions across the world. The sessions will be focussed towards inspiring the Team Members thereby enhancing their Global Business Code (specially for the USA) and the Work Culture.
Attendees will learn to be the best version of themselves and acquire techniques to develop skills which will help them improve their performance and present a professional, knowledgeable image that reflects positively on the brand value of the organization. To do all this successfully our approach would be strategic, process-oriented and driven towards continuous improvement. These bespoke sessions will have defined objectives, as follows.
- Acquire a thorough understanding of key customer needs and requirements and meet dynamic work expectations by expanding your communicative capabilities thereby communicating clearly and confidently with your teams.
- Improved engagement and cultural sensitivity specially pertaining to the US Culture.
- Enhanced efficacy with the US counterparts and better networking with an awareness of appropriate professional behaviour that sets one apart in a highly competitive marketplace.
- Expanding relationships by building a strategic network and serving as the link of communication between key customers and internal teams.
- Manage changing roles & responsibilities whether working with bosses, peers, team members or clients.
WORLD CLASS CURRICULUM
ONE AND ONE MENTORING